Terms & Conditions

These terms apply to appointments, workshops and other services booked with Laura Brand Natural Health. By making a booking, you agree to the terms below.

Appointments & bookings

Appointments and workshop places are subject to availability and are confirmed once you receive confirmation of your booking.

Please arrive at the agreed time for individual appointments. If you arrive late, I may need to shorten your appointment so that the next person’s booking is not affected.

Payment

Prices will be shown at the time of booking. Payment may be required in advance to secure an appointment or workshop place.

Any additional costs will always be made clear before you commit to them.

Cancellations & rescheduling

I understand that life happens and sometimes plans need to change.

If you need to cancel or move an individual appointment, please give at least 48 hours’ notice. Cancellations made within 48 hours may be charged in full unless I am able to offer the appointment to somebody else.

Workshop places may be cancelled for a full refund up to 7 days before the workshop. After this point, places are non-refundable, although you are welcome to transfer your place to somebody else with prior agreement.

If I need to cancel an appointment or workshop, you will be offered another date or a full refund of any amount you have paid.

Iridology

Iridology is not a medical diagnostic test and is not used to diagnose disease. An iridology consultation does not replace medical advice, examinations, blood tests, scans or other appropriate medical investigations.

Lifestyle and dietary suggestions arising from a consultation are intended to support your general health and wellbeing and are not a substitute for medical treatment.

If I believe something you tell me requires further medical investigation, I may recommend that you speak to your GP or another appropriately qualified healthcare professional.

Swedish massage

Before your massage, I will ask about relevant aspects of your health so that we can decide whether treatment is appropriate for you.

Please tell me about any medical conditions, injuries, allergies, pregnancy, recent surgery and medications that may be relevant.

There may be circumstances in which massage needs to be adapted, postponed or is not appropriate. I reserve the right to decline or stop treatment where I believe this is necessary for your safety or wellbeing.

Herbal medicine

I am currently studying towards qualification as a Medical Herbalist and am not currently practising or prescribing as a qualified Medical Herbalist.

Information about medicinal plants, their traditional uses and herbal preparations shared through this website, workshops or other educational activities is provided for educational purposes unless explicitly stated otherwise.

Herbs and other natural products can interact with medicines and may not be suitable for everyone. You should not stop or alter prescribed medication without discussing this with the healthcare professional responsible for your care.

Workshops

My workshops are intended to be practical, enjoyable and educational. No previous knowledge is required unless this is specifically stated in the workshop description.

Some workshops may involve food, medicinal plants, natural skincare ingredients, foraging or preparations made from plants. Please tell me about relevant allergies, intolerances, medical conditions or other concerns before participating.

Workshop information is general rather than individual medical advice.

If you choose to recreate preparations or use plants discussed during a workshop at home, you are responsible for ensuring that ingredients and plants are correctly identified and suitable for you.

Meadow visits & outdoor activities

Some workshops and guided visits may involve walking through meadow, garden or hedgerow areas where the ground can be uneven, muddy or slippery.

Please wear suitable clothing and footwear and follow any safety guidance provided during your visit.

Outdoor activities may occasionally need to be changed, postponed or cancelled because of weather or ground conditions. If I need to cancel an event, you will be offered an alternative date or a refund.

Children & young people

Anyone under the age of 18 must have the consent of a parent or legal guardian to attend an individual consultation or treatment.

For workshops specifically designed for young people or families, the booking information will explain whether a parent or responsible adult needs to attend.

Photography

I will never use identifiable photographs of you for my website, social media or promotional purposes without your permission.

Photographs of the irises taken as part of an iridology consultation form part of your consultation information and will be handled confidentially in accordance with my Privacy Policy.

Confidentiality & personal information

Information shared during an individual consultation or treatment will be treated confidentially, subject to any legal or safeguarding obligations.

Information about how I collect, use, store and protect personal information is explained in my Privacy Policy.

Your responsibility

Please provide accurate information that may be relevant to your appointment or participation in an activity.

The information and services I provide are intended to complement, rather than replace, appropriate healthcare. If you have new, severe, persistent or unexplained symptoms, please seek appropriate medical advice.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

Changes to these terms

These terms may occasionally be updated as my services develop. The version published on this website at the time of your booking will apply to that booking.

Contact

If you have any questions about a booking, cancellation or these terms, please contact:

Laura Brand Natural Health
Laura Brand
Email: [TBC]
Telephone: [TBC]

These Terms & Conditions are governed by the laws of England and Wales.

Last updated: September 2026